Shipping Policy

Effective Date: July 14, 2026

At Chaozhou Wanyi Trading Co., Ltd., we are committed to providing reliable and efficient shipping services to ensure that your order arrives safely and on time.

We carefully process and prepare each order before shipment to provide our customers with a smooth shopping experience.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons, holidays, or promotional periods, processing times may be slightly longer.

Once your order has been shipped, you will receive shipping confirmation information when available.

Shipping Time

Delivery times may vary depending on your destination and selected shipping method.

Estimated delivery time:

Standard Shipping:
Approximately 7–15 business days after dispatch

Please note that actual delivery times may vary due to:

• Destination country or region;
• Customs clearance procedures;
• Carrier operations;
• Weather conditions;
• Holidays or peak shipping periods.

We will make reasonable efforts to ensure your order arrives within the estimated timeframe.

Shipping Confirmation and Tracking

Once your order has been shipped, tracking information may be provided through your order confirmation email or shipping notification.

Customers are responsible for ensuring that their email address and shipping information are accurate when placing an order.

Shipping Address

Please carefully review your shipping address before completing your purchase.

We are not responsible for delivery delays, failed deliveries, or additional shipping costs caused by:

• Incorrect or incomplete addresses;
• Missing apartment numbers;
• Incorrect contact information provided by customers.

If you notice an error in your shipping information, please contact us as soon as possible.

International Shipping and Customs

For international orders, packages may be subject to customs inspections, import duties, taxes, or other fees depending on the destination country.

Any customs duties, taxes, or import charges required by local authorities are the responsibility of the customer unless otherwise stated.

Customs policies vary by country, and we recommend checking local regulations before placing an order.

Delayed or Lost Packages

While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

• Natural disasters;
• Severe weather;
• Customs delays;
• Transportation disruptions;
• Carrier-related issues.

We are not responsible for delays caused by events outside of our reasonable control.

If your order has not arrived within the expected delivery timeframe, please contact our customer service team and we will assist you.

Contact Information

If you have any questions regarding shipping, delivery, or your order, please contact us:

Company Name:
Chaozhou Wanyi Trading Co., Ltd.

Registered Address:
Second Floor, No. 9, Fifth Horizontal Road, Longxia Area, Longzi Village, Dongfeng Town, Chao'an District, Chaozhou City, Guangdong Province, China
(For office use only)

Customer Support Email:
support@sanvort.com

Customer Service Hours:
Monday – Sunday
7:00 AM – 10:00 PM (EST)

Shipping Policy Complete