Privacy Policy

Last Updated: July 14, 2026

At Chaozhou Wanyi Trading Co., Ltd., we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase through our online store.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Place an order;
• Create an account;
• Subscribe to marketing communications;
• Contact our customer service team;
• Participate in promotions or surveys.

The types of personal information we may collect include:

• Full name;
• Email address;
• Phone number;
• Billing address;
• Shipping address;
• Payment information (processed securely through third-party payment providers);
• Order details and purchase history;
• Customer service communications.

We may also automatically collect certain information when you visit our website, including:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Time zone;
• Pages viewed;
• Website usage behavior;
• Cookies and similar tracking technologies.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling orders;
• Arranging shipping and delivery;
• Sending order confirmations and updates;
• Providing customer support;
• Improving our website, products, and services;
• Managing customer accounts;
• Preventing fraud and unauthorized transactions;
• Sending marketing communications when you have provided consent;
• Complying with applicable legal requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary to operate our business, including:

Payment Providers

To process payments securely, we may share necessary information with payment service providers such as credit card processors and other payment platforms.

Shipping and Logistics Providers

We share necessary information with shipping companies and logistics partners to deliver your orders.

Website Platform and Technology Providers

Our website may operate through third-party e-commerce platforms, including Shopline, which provides website hosting and store management services.

Analytics and Advertising Services

We may use third-party services such as analytics and advertising platforms to understand website performance and provide relevant advertisements.

These services may collect information through cookies or similar technologies.

Legal Requirements

We may disclose information if required by law, legal processes, government requests, or to protect our rights and customers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website performance.

Cookies may be used to:

• Remember customer preferences;
• Maintain website functionality;
• Understand visitor behavior;
• Analyze traffic and performance;
• Support advertising campaigns.

We may use advertising and analytics tools, including Google Ads, Google Analytics, or other marketing platforms, to measure advertising effectiveness and improve customer experience.

You may disable cookies through your browser settings. However, some website features may not function properly.

5. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions;
• Provide customer service;
• Maintain business records;
• Comply with legal, tax, and accounting obligations;
• Resolve disputes;
• Enforce agreements.

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information.

These measures include appropriate safeguards designed to prevent unauthorized access, disclosure, alteration, or misuse of personal data.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request deletion of your personal data;
• Withdraw consent for marketing communications;
• Request restriction of certain processing activities;
• Request information about how your data is used.

To exercise your privacy rights, please contact us:

Email:
support@sanvort.com

We may need to verify your identity before completing certain requests.

8. Third-Party Services

Our website may contain integrations with third-party services, including:

• Payment providers;
• Shipping companies;
• Analytics services;
• Advertising platforms;
• Website technology providers.

These third parties have their own privacy policies and practices.

We encourage you to review their privacy policies before using their services.

We are not responsible for the privacy practices of third-party websites or services.

9. International Data Transfers

Because we operate internationally, your personal information may be processed or transferred to countries outside your country of residence.

By using our website and providing your information, you acknowledge that your information may be transferred and processed internationally in accordance with this Privacy Policy.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years old.

If you believe that a child has provided personal information to us, please contact us, and we will take reasonable steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Company Name:
Chaozhou Wanyi Trading Co., Ltd.

Chinese Company Name:
潮州市晚意贸易有限公司

Registered Address:
Second Floor, No. 9, Fifth Horizontal Road, Longxia Area, Longzi Village, Dongfeng Town, Chao'an District, Chaozhou City, Guangdong Province, China
(For office use only)

Customer Support Email:

support@sanvort.com

Customer Service Hours:
Monday – Sunday
7:00 AM – 10:00 PM (EST)

Privacy Policy Complete